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      Kirk Rice Blog

      Coronavirus UpdateWritten on March 18, 2020 by Kirk Rice

      Coronavirus Update

      You will be aware that the government issued new advice on Monday with regards to Coronavirus, advising that non-essential contact and unnecessary travel should be avoided. This email is an update to our announcement of 13 March 2020.

      The Prime Minister’s statement can be read in full here.

      As a responsible business, we are keen to follow this advice to protect not only our employees and clients’ health but also that of their families and of the wider community.  Therefore, from today, we are implementing home working for the majority of our staff and our offices will be closed to clients and visitors.

      Please rest assured that our business continuity plans have been in place across all areas of our business for some time now and we are confident that we can continue to deliver our services. Whilst you might notice that some things are done a little differently, you should see no change to our service delivery, quality and timeliness. It is our upmost priority to ensure that our clients and their businesses can continue to function normally and that we continue to support them during these challenging times.

      Post will continue to be dealt with on a daily basis, including Royal Mail, courier post and hand-delivered items that can be dropped through the letterbox. For clients who need to deliver anything to us that will not fit through a letterbox, they should call us and we will make arrangements for you to drop them off.

      Clients also have the facility to upload documents directly to our secure client portal. This is particularly useful for large volume or sensitive documents. If this is something you are interested in, please contact your relationship manager to get this set up.

      To contact us by telephone, please dial into the office using your usual contact numbers. Employee’s direct dials will be forwarded to mobile phones and any calls to our main office lines will be answered by our receptionists as usual.

      Pre-arranged meetings in our offices will be rearranged for either over the telephone or video conference.

      Finally, please do not hesitate to get in touch with us if you have any questions or concerns. As the Coronavirus situation continues to evolve, our thoughts go out to all who have been impacted or infected. We hope you and your families are safe, well, and taking all the necessary precautions.

      Click here for our previous announcement.